Orders will be shipped every Tuesday to your door step between the hours of 9:00 am and 5:00pm.
Order cut of time for placing your order will be Thursday noon for Tuesday delivery. If your order is placed post our order cut off times, your meals would arrive to you in the following week – Tuesday delivery.
Kindly ensure detailed shipping address, phone number, email address, buzzer code (if any), instructions for delivery (if any) is provided with your order to Protein Chefs. Kindly fill in the comments section with any special instructions that we need to know while placing your order.
Shipping area: Ontario
Please note that we do not ship Protein Packs (shipping boxes) if you are within the shaded area. See Map.
Meals will be shipped in an insulated disposable shipping box with ice packs. Please refrigerate meals upon receiving them. Please ensure the meals are stored in a refrigerator of temperature between 0 degrees C – 4 degrees C
Since the meals are prepared and delivered fresh only (never frozen), the shelf life of the meals is up to 3 days in a refrigerator (3 days worth of meals) and the remainder can be frozen upon arrival as a precautionary measure towards food safety.
On another note, if you have ordered vacuumed meals, the shelf life of the meals is up to 5 days in the refrigerator. The remaining meals can be stored in the freezer.
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Purposes for Collecting Personal Information
We collect and use personal information for the following Identified Purposes:
We also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.
Limiting the Collection of Personal Information
We limits our collection of personal information to only that information which is necessary for the Identified Purposes. We do not direct our site to, nor does it knowingly collect any personal information from children under the age of thirteen.
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We do not sell, rent or disclose your personal information to anyone else.
We will use reasonable efforts to protect customers.
Contact Form Information Submission
By submitting your info using our contact form, you are agreeing to be contacted regarding your service request by means of telephone, email, or text including using pre-recorded or auto dialed phone calls or text messages to the phone number you have provided, including your wireless number, if provided. Consent to content doesn’t require you to purchase service.
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